BEC Business Development Manager Lara Kilborn has a background in Hospitality, Airlines, the Mortgage/Finance sector, Learning & Development. Having run her own small business she knows what it is like starting out.

Her experience in business development includes;

Customer Service
Needs Analysis
Business Coaching
Sales
Strategic Planning
Marketing and Communication

Sales for Non Sales People Workshop

Tuesday 27 March 5:30pm – 9:00pm

Are you satisfied with your sales results? Want to improve your conversion rate or do you feel intimidated by the selling process? Learn the skills and techniques behind successful sales conversions. Understand the sales cycle, how to build customer relationships and manage buyer resistance.

Topics Include:

Introduction to successful selling
Determine customer’s needs
Identify your unique selling proposition (USP)
Lead Generation Prospecting techniques.
The Sales Cycle (including closing a sale)
Building customer relationships
Key factors to remember for successful sales
Managing buyer resistance

Presenters:	Maria Cook, BEC St George and Sutherland Shire
Venue:	Rockdale City Council Conference Room Level 2, Council Chambers Bryant Street, Rockdale
Date:	Tuesday 27 March 2012
Time:	5:30pm - 9:00pm
Cost:	$25 (Subsidised by Rockdale City Council). Includes light refreshments.
Payment Methods:	Cheque to BEC, Credit Card by Phone or Direct Deposit (Please quote payment code with all payments)
Payment Code	RE4

Payment and Registration Options

1. Credit Card Bookings
We accept Visa or Mastercard.
Contact Conor Sturgess or Roberta Andrew on 9545 5900 or bookings@becsmallbiz.com.au

2. Bookings by Mail
Send Cheque* made out to "BEC St George & Sutherland Shire", or Credit Card Details.
Download our Registration Form for payment by credit card or cheque.

3. Online Bookings
You can pay online with a bank transfer - all details in form below.

4. Refund Policy
All refunds require a minimum of 48 hours notice PRIOR to the event. Requests must be received during normal working hours. Payment must be received before the event to confirm bookings.

Online Booking and Registration (Payment by Bank Transfer Only)

Workshop

Sales for Non Sales People Workshop

Name*

Organisation

Email*

Phone*

Postal Address*

Where did you hear about this event?*

e.g. Internet, eUpdate, Newspaper Ad, Friend/Colleague (Please add person's name)

Payment Method*

Bank Transfer
Bank: Westpac
BSB:032151
ACCOUNT NO: 296706 ACCOUNT NAME: BEC
CUSTOMER REFERENCE:
RE4 + Business Name

Postal Address
BEC
PO Box 3263,
Kirrawee, NSW, 2232

Questions or Comments

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