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The Australian Retailers Association (ARA) is the peak body for retailers in Australia. Representing the industries views to media and government, the Association provides services and support to retailers, including small to medium enterprises and large national chains.
Susan O'Connor has over 25 years experience in Retail Management, Retail Operations,
Business Development, as well as Training, Coaching and Consulting in many and varied
Retail Environments.
Susan has been instrumental in assisting Companies grow and expand to reach their desired business and personal outcomes. With a passion for transforming the way people think, putting processes into place to assist in changing results and lives, Susan combines a unique blend of skills and knowledge as well as a highly interactive training style which works equally well in groups, and one on one business and life coaching.
Thank you very much for the whole program. It has and will be most beneficial. Every one of the presenters was of the highest standard and the content was extremely well chosen. This type of course would be excellent for all small businesses.
Jeff Allan - Chisholm Hi Fi & TV Centre
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Retail Strategic Planning Workshop
TBA 9.30am – 5.00pm
This retail workshop covers the skills required for business owners and managers to analyse their current retail environment and develop improvement strategies to achieve sustained growth in their business. It involves gathering information from a wide variety of sources, analysing it and using it for strategic planning purposes. This involves setting objectives and targets both long and short term and developing action plans consistent with the stores overall aims and objectives.
Who Should Participate?
- Business Owners
- Senior Store Managers
- Franchisees
- Family succession planning within the business
- New entrants to retail business ownership
This workshop specifically addresses the ability and skills required to:
- Review external operating environment
- Identify and evaluate competitors
- Assess internal strengths of merchandise and service delivery
- Forecast trends and developments
- Set objectives and targets
- Developing effective action plans
Presenter:
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Susan O'Connor
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Venue: |
Business Enterprise Centre
29-33 Waratah Street, Kirrawee |
Date: |
Wednesday 12 August |
Time: |
9.30am – 5.00pm |
Cost: |
$195 Member/$240 Non Member (includes light lunch and refreshments) |
Payment Methods: |
Cheque to BEC, Credit Card by Phone or Direct Deposit
(Please quote payment code with all payments) |
Payment Code |
RSP08 |
Payment and Registration Options
1. Credit Card Bookings
We accept Visa or Mastercard.
Contact Conor Sturgess or Roberta Andrew on 9545 5900 or bookings@becsmallbiz.com.au
2. Bookings by Mail
Send Cheque made out to BEC or Credit
Card Details
Download our Registration Form for payment by credit card or cheque.
3. Online Bookings
You can pay online with a bank transfer - all details in form below.
4. Refund Policy
All refunds require a minimum of 48 hours notice PRIOR to the event. Requests must be received during normal working hours. Payment must be received before the event to confirm bookings.
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