The Australian Retailers Association (ARA) is the peak body for retailers in Australia. Representing the industries views to media and government, the Association provides services and support to retailers, including small to medium enterprises and large national chains.

Susan O'Connor has over 25 years experience in Retail Management, Retail Operations,
Business Development, as well as Training, Coaching and Consulting in many and varied
Retail Environments.

Susan has been instrumental in assisting Companies grow and expand to reach their desired business and personal outcomes. With a passion for transforming the way people think, putting processes into place to assist in changing results and lives, Susan combines a unique blend of skills and knowledge as well as a highly interactive training style which works equally well in groups, and one on one business and life coaching.

I wanted to tell you how absolutely mind blowing the weekend was! The course was truly inspirational, lots of very practical hands on information to be directly applied to my business. Thank you for allowing me to be a part of such an excellent course, it has sent me on a path for retail success and growth!
Sarah Rose - Brontosaurus Pet Super Centre

Retail Buying & Financials Workshop

TBA 9.30am – 5.00pm

This retail workshop provides the skills to buy and range products effectively and plan the product offer in conjunction with your buying strategy. This also involves analysing the market, planning the product range and building supplier relationships while maximising profit and rationalising stock. In understanding these buying principles we then investigate the way this is interlocked with retail financial systems, business costs and budgeting to get the greatest return on investment.

Who Should Participate?

Business Owners
Senior Store Managers
Franchisees
Family succession planning within the business
New entrants to retail business ownership

This workshop specifically addresses the ability and skills required to:

Analyse the market
Planning the product range
Establishing Supplier Relations
Maximising Profit
Rationalising Stock
Understanding and managing Retail financials
Controlling business costs
Develop and implement and managing expenditure in line with budgets
Monitoring and reporting on financial KPI's and controls

Presenter:	Susan O'Connor
Venue:	Business Enterprise Centre 29-33 Waratah Street, Kirrawee
Date:	TBA
Time:	9.30am – 5.00pm
Cost:	$195 Member/$240 Non Member (includes light lunch and refreshments)
Payment Methods:	Cheque to BEC, Credit Card by Phone or Direct Deposit (Please quote payment code with all payments)
Payment Code	RBF09

Payment and Registration Options

1. Credit Card Bookings
We accept Visa or Mastercard.
Contact Roberta Andrew or Colin Waid on 9545 5900 or bookings@becsmallbiz.com.au

2. Bookings by Mail
Send Cheque made out to BEC or Credit Card Details
Download our Registration Form for payment by credit card or cheque.

3. Online Bookings
You can pay online with a bank transfer - all details in form below.

4. Refund Policy
All refunds require a minimum of 48 hours notice PRIOR to the event. Requests must be received during normal working hours. Payment must be received before the event to confirm bookings.

Online Booking and Registration (Payment by Bank Transfer Only)
Workshop	Retail Buying & Financials
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I have done a bank transfer	Direct Deposit Details : Westpac BSB:032151 ACCOUNT NO: 296706 ACCOUNT NAME: BEC CUSTOMER REFERENCE:RBF09 + Business Name You MUST complete this form when paying by Direct Deposit.
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