BEC Member Business Articles
Customer Service Top Tips by Lara Kilborn
Good Customer service is when we not only meet, but exceed a customer’s needs and wants.
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Ten Tips for Business Planning by Rod Wong-Pan
A business plan will take time and resources. Without a firm commitment by the business owner(s), a business plan will not deliver expected outcomes. Read Full Article
Start Small - LOOK BIG by Kathryn MacMillan
Even small businesses need to look professional and ACT professional. Read Full Article
Do's and Don'ts of Branding by Chris Chan
The Top Ten Tips you ned to know Read Full Article
Do's and Don'ts of creating a Project Brief by Chris Chan
The Top Ten Tips you ned to know Read Full Article
Top Tips to Building a Successful Website by Peter Polesel
What to consider whather you are just starting out or already in business. Read Full Article
Top Tips for IT Success by Greg Young and Warren Cary
What you need to know for all you IT Needs Read Full Article
The True Measure of Marketing Success by Brod Ivory
It’s called testing and measuring. Most people hate it. That’s because it means ‘there is a chance, however remote, that every marketing strategy you try will not work the first time’. In other words, it’s possible you’ll spend money without seeing any returns. Read Full Article
Spread a Referral Virus and Grow Your Business by Robert Gerrish
As most marketing consultants will tell you, the most cost effective way to grow your business is through word-of-mouth referral. So why do referrals happen and what can you do to generate more? Read Full Article
How to Craft an Introduction by Camille Valvo
Ever been introduced, and been disappointed with the outcome? Perhaps you've been asked to supply your own introduction and had no idea where to start? Or you have sat thru a long and winding introduction that put you to sleep? Read Full Article
Marketing to Retain Customers by Jack Fraenkel
It’s generally accepted that it costs 6 times more to attract new business as it does to retain and grow existing business and yet time and time again we hear that business is just a numbers game, the more you advertise, the more customers you’ll get. The facts are slightly different. Read Full Article
There are just 4 Ways to Grow a Business by Terry Dewing
If you're at all sceptical about whether there really are just 4 ways (obviously with multitudes of strategies under each) think of a strategy to grow your business - any strategy - and you'll probably find it falls under one of these 4 areas. Read Full Article
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